Rules

1. Please follow the instructions and safety precautions provided by the staff to ensure safe use of the facility.

2. Do not bring outside food and beverages into the facility.

3. Smoking is prohibited inside the facility.

4. Pets are not allowed (except for guide dogs).

5. Please ensure that all participants are present when queuing, and avoid interrupting, joining friends in line or taking up space in the queue.

6. Please take photos within your own range and do not photograph other guests or block pathways, so as not to disturb others. Unauthorized photography or videography for commercial purposes is not allowed.

7. Please note that during media interviews, access to content and facilities may be temporarily restricted, and guests may be photographed or appear in articles or broadcasts.

8. Tickets and merchandise items are non-refundable.

9. Tickets may not be transferred, resold, lent, or borrowed among guests.  Merchandise items may not be resold.  

10. If you are feeling unwell, please do not experience the games in the facility.

11. Please keep an eye on your personal belongings. Do not leave personal items unattended, as they may be considered lost property and removed. The facility is not responsible for any loss or damage to personal belongings.

12. If you have previously experienced muscle spasms or loss of consciousness due to light stimulation, please be cautious of screen images and lighting effects.

13. The following behaviors are strictly prohibited. If you are found to be engaging in any of these actions that affect the facility or other guests, you will be asked to leave for any reason:

- Bringing harmful substances into the facility

- Abusing, threatening, or committing violent acts against staff or other guests

- Disrupting business operations

- Intentionally damaging property

- Unauthorized solicitation or commercial activities (distributing flyers, giving speeches, selling, etc.)

- Theft, etc.

- Sexual harassment, including unwanted advances

- Any actions that violate laws and regulations

- Other disruptive or dangerous behaviours

Usage Guidelines

1. Each experience has usage restrictions and precautions.

2. Please participate in the experiences only after full understanding and do not overuse or mishandle them. The facility is not responsible for any injuries or accidents that may occur during use, nor for any issues that may arise among guests. Please adhere to the rules correctly and take responsibility either personally or through a parent/guardian.

3. For safety reasons, please wear comfortable clothing and shoes suitable for exercises. If you are wearing sandals, high heels, or shoes that are not securely fastened, you may be asked to change your shoes. If you are barefoot, please wear socks.  For some experiences, grip socks are required. 

4. Please remove long items, such as scarves and other neck accessories, jewellery, rings, watches and other accessories that may get caught on arms.

5. It is advised to remove glasses, as they may fall off or get damaged during use.

6. Please wear necessary protective equipment appropriately.

7. Please warm up adequately before participating in the experiences and take appropriate breaks during use.

8. Avoid eating or drinking while experiencing.

9. When taking photos, please be considerate of the surrounding guests and avoid the following photographic methods:

- Do not take photos of yourself while experiencing.

- Do not use photographic equipment to take selfies with other guests in the play area.

- Do not bring selfie sticks or tripods into the play area or allow companions to enter the play area for photoshooting.

10. Guests are responsible for any damage caused to other guests or facilities due to their own intentional or negligent actions.

11. If other guests are waiting to use the experience, please take turns playing one game at a time. If there is no limit on the number of turns, please take turns approximately every ten minutes.