Special Weather Arrangement
Amber/Red Rainstorm Warning Signal/Typhoon Signal No. 1/Signal No. 3: The park will operate as usual.
Black Rainstorm Warning Signal:
- If issued before the park opens: The park will suspend operations and reopen approximately 2.5 hours after the signal is lowered. If the signal remains until 4:00 PM, the park will remain closed for the day.
- If issued during park hours: The park will remain open. Guests unable to visit may retain their tickets and contact the ticketing platform (KLOOK/KKDAY/TRIP.COM/K11) within one month of the original ticket date to reschedule (no arrangements will be made after the deadline). Alternatively, contact the park’s customer service (TEL: 6683 7186) for inquiries.
- If issued before the park opens: The park will suspend operations and reopen approximately 2.5 hours after the signal is lowered. If the signal remains in effect until 4:00 PM, the park will remain closed for the day.
- If issued during park hours: The park will close after the current session ends and remain closed until the signal is lowered. If the signal remains in effect until 4:00 PM, the park will remain closed for the day. Guests unable to visit may retain their tickets and contact the ticketing platform (KLOOK/KKDAY/TRIP.COM/K11) within one month of the original ticket date to reschedule (no arrangements will be made after the deadline). Alternatively, contact the park’s customer service (TEL: 6683 7186) for inquiries.
